Shipping policy

Where We Deliver

We currently deliver to mainland UK only. We are unable to deliver to Northern Ireland, Channel Islands or Scottish Highlands and Islands.

Delivery Timeframes

All orders are dispatched within 1-5 working days via a tracked service. Please allow 3-7 working days from order confirmation for your item to arrive. During busy periods this may be slightly longer.

Please note that while most deliveries arrive within the above timeframe, larger items may take up to 2 weeks to be delivered. This is due to the specialist handling required to ensure your item arrives safely.

Delivery Cost

Free delivery on all orders over £500. Orders under £500 incur a £20 delivery charge.

Tracking

Once your order has been dispatched you will receive dispatch confirmation via email. Tracking information will be provided where available.

Large Item Deliveries

Our furniture is delivered via a specialist courier service. Please ensure there is suitable access to your property. Our courier will contact you to arrange a convenient delivery date.

Contact: hello@thegroven.co.uk — we aim to respond within 24 hours Monday to Friday.